Excite, Enable, Expand, Embed
The phased approach provided calm and clarity within the organization. Short communication lines and straightforward support channels ensured that employees could easily navigate the transition.
Step One: Dialogue
The transition from Dialogue to Kyden.com represented the most significant change for the employees involved, as it involved a shift from a Microsoft environment to Google. Xebia Workplace consultants applied their proven adoption and change strategy for this transition. As a result, employees were well-informed about what changes were happening, when they occurred, and how they could seamlessly continue their work in the new environment. In summary, there were no disruptions in operations or uncertainties among employees.
Step Two: YSE, Connectors, and SKLLS
The transition of YSE, Connectors, and SKLLS involved a Google-to-Google migration, where both email, calendar, My Drive, and Shared Drives were migrated to the new Kyden domain. For employees, this mainly meant a change in login credentials. The login for other SAAS applications linked to the old Google account also needed to be switched. Clear communication and support ensured that this did not lead to disruptions.
Step Three: Kirkman Company
The transition from Kirkman to Kyden.com involved a domain renaming. The Google accounts remained the same, but the primary login had to be modified. No physical migration was required since the Kirkman Company domain would be used for the primary Kyden.com domain.
Temporary email signatures were added for each organizational unit using the Google Workspace Admin Toolkit developed by Xebia Workplace. This approach made it clear to recipients that a name change was imminent or had recently occurred. Ultimately, everyone adopted a central Kyden signature.
Documents in Google Drive were reorganized and made available to the correct groups and new teams. No emails were lost during the migrations, and employees remained operational.
One Kyden, Ready for the Future
The entire Kyden organization now operates within a single Google Workspace environment. All employees log in with their new Kyden.com accounts and have a centrally pushed signature in Kyden style. Collaboration has become much more straightforward, eliminating restrictions that arose from the use of multiple domains. Additionally, administration is now greatly simplified, as only one domain exists for all organizational units. A significant benefit, and certainly not the least, is that Kyden's clients now see unity: all communication originates from one organization, @kyden.com.
