Guiding the Salesforce Implementation
In 2018, an official RFP (Request For Proposal) was submitted. What happened? Stichting Vluchteling postponed the implementation, due to some vacancies, they hired a consulting firm to guide them and align their internal organization. For the Salesforce implementation, a new process was initiated. Fortunately, we were well able to position ourselves as the preferred partner.
The Salesforce Implementation Project
Generally speaking, Salesforce implementation are executed in an Agile way. Usually, the customer is neither aware of all best practices that come with the Salesforce platform, nor the insights and best practices of the firm that will lead the implementation. In this case, the consulting firm made a lot of choices already, and part of their selection process was to publish a list of 280 requirements. Xebia was selected and collaborated in this project to deliver on time and within budget.
Although Stichting Vluchteling is a fundraising organization and does not execute projects themselves, they collaborate closely with partners and have to report on impact (55 projects in 28 countries, 884,808 refugees helped in 2018). Record keeping was done in spreadsheets. Xebia evaluated two possible solutions. One based on vanilla Salesforce (PMNC: Project Management for Nonprofit Cloud), a Xebia framework based on the best practices of 8 earlier implementations like MamaCash, Light for the World and vfonds. The alternative was AMP Impact by Vera Solutions. They have chosen AMP Impact and Xebia is collaborating with Vera Solutions to implement AMP Impact in 2020.
The living conditions of refugees are very close to our heart here at Xebia. That's why we are very grateful to be a long-term partner of Stichting Vluchteling!
