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Customer Story

Health Insurer DSW Implements Google Workspace as First Step in the Cloud

DSW was looking for a way to simplify collaboration, while still complying with all the European and Dutch laws. Xebia guided their move to Google Workspace

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g-company | Part of Xebia

DSW Zorgverzekeraar ("DSW health insurance") is a Dutch insurance company headquartered in Schiedam, with more than 600,000 policyholders. Its basic principle is that everyone, regardless of age, health or financial position, should be insured on equal terms.

To improve clear communication but ensure data is protected
By making the step to Google Workspace
By allowing Xebia to guide the implementation and training trajectory

Easy Communication, Secure Files

DSW focuses on the person as an individual, instead of opting for a group-focus. In order to keep these individual clients happy, it is of the utmost importance to provide a good service. Which means that within the company, clear communication and collaboration are key. Furthermore, it is important that all documents are properly secured.

“We chose to work with Xebia because they have a lot of experience with these types of change trajectories, as well as a couple of references that really convinced us that this is a good choice.”
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Frans ten Brink COO at DSW Zorgverzekeraar

Collaboration, But Then Simple

With Xebia's expertise, Google Workspace was set up in such a way that DSW can build up the necessary knowledge to manage their own Google environment. The previously used Lotus Notes was phased out, with minimal impact on daily work. Collaboration has become even simpler thanks to Google Workspace, and information is securely saved in the cloud.

"Google has done a great job when it comes to information security and privacy protection."
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Bauke Aukema Information Security Officer at DSW Zorgverzekeraar

"Cooperating With Xebia was a Pleasure"

Marian Verspoor, Business Analyst at DSW Zorgverzekeraar: "Cooperating with Xebia was a pleasure. We had the desire to be closely involved with the implementation and used the assistance of Xebia mostly to share experiences of existing functionalities of Google Workspace. Furthermore, they guided us with a very smooth transition and helped training our people."

Bauke Aukema, Information Security Officer at DSW: "I got mainly involved for information security. Using Google Workspace is quite a big step into the cloud which has to be done very carefully. It is the first cloud platform DSW will be using, so we read the contracts thoroughly to see if they were in compliance with Dutch and European laws. We concluded that Google has done a great job when it comes to information security and privacy protection. And Xebia helped us really well with implementing Google Workspace where the user can do what she/he wants, but where information is still protected."

Frans ten Brink: "The implementation went really well. Normally, we would like to have to it ourselves, but this was a trajectory where we were really going to change something. In those cases, it is great that we can fall back on the expertise of Xebia. They should really take this as a big compliment."

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