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Customer Story

Sensire Optimizes IT Support Using AppSheet

Sensire adopted a proactive strategy, seeking a robust solution, which ultimately led them to collaborate with Xebia, which developed a comprehensive app using AppSheet.
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Related Services
Google Workspace, AppSheet

Industry
Healthcare

Company
Xebia

Sensire, a Dutch healthcare organization employing over 5,000 staff members, faced significant challenges in managing access points across multiple locations and floors. Previously, this information was maintained manually in spreadsheets, leading to inefficiencies and confusion. In response, Sensire adopted a proactive strategy, seeking a robust solution, which ultimately led them to collaborate with Xebia, which developed a comprehensive app using AppSheet.
Why
Sensire struggled with the management of access points distributed across various locations, floors, and spaces. The reliance on manual updates in spreadsheets resulted in inefficiencies and a lack of clarity within the IT support framework. It became increasingly clear that an automated and streamlined solution was essential to enhance operational effectiveness.
What
With the implementation of AppSheet, Sensire gained a customized app for access point management. This app allows for the registration of all access point locations, verifies their operational status, and logs any defects. Additionally, it provides the capability to manage specific information regarding access points, such as type and designated employee access. This transition has led to a more automated and streamlined approach to access point management within Sensire.
How
The app, built on AppSheet, transforms static data from spreadsheets into dynamic information, automating key processes. When an issue is detected, the app generates notifications for IT administrators, enabling swift action. This enhancement has significantly improved efficiency and clarity within Sensire's IT support, allowing for the effective management of access points in an automated manner.

The Challenges of Spreadsheet-Based Management

Prior to the implementation of AppSheet, Sensire managed access points across various locations, floors, and spaces using spreadsheets. This approach led to challenges including the manual tracking of access point locations, verification of their operational status, and logging of defects. Consequently, this method resulted in inefficiencies and ambiguity within Sensire's IT support.

Simplifying Access Point Management with AppSheet

With the introduction of AppSheet, the management of access points has become significantly simpler and more efficient. The app, tailored for Sensire, enables the registration and tracking of all access point locations while automatically verifying their operational status and allowing for defect logging.

A key advantage of AppSheet is its ability to convert static spreadsheet data into dynamic information, facilitating process automation and streamlining access point management. When issues are identified, the app generates alerts for IT administrators, allowing for prompt responses.

Additionally, the app allows for the registration and management of specific information about access points, including type and employee access permissions. This fosters greater clarity and structured management of access points within Sensire

"AppSheet is ideal for making basic spreadsheets interactive while offering enhanced functionalities beyond standard spreadsheet capabilities. Building apps in AppSheet requires no extensive programming knowledge, allowing even those without coding experience to create dynamic apps that feature notifications, integrations, and other advanced functionalities”

sensire-logo
Gerrard Roetman IT Specialist Infrastructure

Enhancing Efficiency and Clarity through Automation

The introduction of AppSheet has enabled Sensire to manage its access points in an automated and streamlined manner, significantly enhancing efficiency and clarity within its IT support framework.

By leveraging access points and an advanced dashboard, Sensire has substantially improved its operational processes. Through a more focused approach and enhanced issue tracking, the organization has achieved greater efficiency in managing IT support across multiple locations. The mapping of access points and the automation of processes have established a solid foundation for even more efficient operations. Furthermore, Sensire plans to implement API integrations with their access point software to drive further improvements.

In addition, Sensire has successfully collaborated with its partners to optimize workflows and is even considering the adoption of new technological tools, such as AppSheet, to further unlock their potential.

Conclusion: A New Era of Sensire's IT Support Efficiency

In summary, Sensire has witnessed a significant enhancement in its IT support capabilities thanks to AppSheet, allowing for more efficient and effective management of access points across various locations. Sensire stands at the forefront of efficiently organizing and managing its workspaces and takes pride in the successes achieved through the deployment of innovative technologies aimed at improving business processes and increasing operational efficiency.

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