Offering fresh perspectives on improving the software delivery process

The Solution

Xebia initially performed a quick scan covering software architecture, quality of delivery, processes and communication within the organization. This short assessment provided strategic IT suggestions towards DKG to handle the specialized third-party software and an overview of improvement points for the organization. Some of these improvement points DKG implemented by themselves, and Xebia offered support to others. 

We supported the kick-off of the architecture guild. The introduction of this guild, joined by business and IT representatives, ignited conversations between key people concerning processes and architectural decisions. Collectively the business & development process was discovered via visual collaboration techniques displaying the bottlenecks in the process. The different perspectives on the process and the identified problem areas lead to valuable insights. By prioritizing these insights, the architecture guild was set up for success to tackle these items. 

Next to that, we collectively defined an operating model for the software delivery organization.  The operating model clarifies roles, responsibilities, and expectations for involved stakeholders in the delivery process. By defining this operating model DKG took the first steps from a project- to a product organization, removing identified bottlenecks in the delivery process.