At a Glance
GEMS wanted a unified school management system with enhanced experience to achieve digital transformation. The idea was to embrace technology in a manner that would benefit each stakeholder. GEMS wanted a solution for its students, teacher, and each stakeholder. The solution was intended to expand the services to different stakeholders and align objectives with digital disruption. The major challenge was organizing the process logically and conveniently for each stakeholder.
Understanding the Challenge
GEMS Education, founded as Global Education Management Systems (GEMS), is an international education company - a global network of award-winning, kindergarten-to-grade-12 schools in the Middle East, Europe, the US & Asia. It is the largest operator globally, with a network
of over 250 schools in over a dozen countries focusing on technological innovation to revolutionize the education sector. GEMS wanted to provide a unified school management solution to its students, teachers, parents, and key stakeholders. The challenge with a school management system was process centricity. They had multiple systems, a lack of parental involvement, customization, real-time reports, and digitization that had to be achieved in one application.
